We're not happy until our customers are happy. We admit it - we love hearing how happy our customers are with our equipment and our service. We value the feedback we receive from our customers and actively seek to gather their thoughts and input. Below are some of the recent comments our customers have made about working with us. Please note that our testimonials have been validated validated by an independent and established third-party such as Google, Ekomi and TrustPilot
Good Morning, The glasses just arrived and I could not be happier. You folks were true to your word and your adverstised commitment to insure the satisfaction of your customers with no exceptions. You can count me as one very satisfied customer who will make sure and tell others about your site. Thank you so much! Best Regards
Don, Seattle WA
I recently ordered my frames for my prescription glasses from your website I am so satisfied. I usually don't have time to write testimonies but I had to share my experience with others. I had my annual eye exam and planned to purchase a nice designer from my optometrist optical center, the frame was $660.00 in the office, I found the exact frame for 60% less on your website. I was hesitant to order the frame. However, your customer service specialist Missy was so knowledgeable and friendly I felt comfortable. I ordered the frame and had it expressed shipped to be sure I was getting the same as what I saw in my local optical center. WOW is all I can say, the frame was authentic and came with a case and registered papers. I am so pleased I have shared your website with all my family and friends. I look forward to doing business with you in the future.
Chris Peters, Arizona
Hi my name is david and i just wanted to say that my order just arrived and is exactly what i wanted. You guys have the best customer service; you kept me in the loop at all times. Also you have the best prices and you are my first choice if im ever in the market. Thank you!
David, Washington
I recently bought a Lafont frames. They are absolutely wonderful absolutely wonderful. I have a very high prescription, plus astigmatism - so I got Virolux lenses, very thin ones (although they arent thick due to the prescription -7.25) invisible bi-focals, plus Transition lenses. These are the nicest glasses I have ever had - I can see so well - there is more space for the progressive bi-focals and Im just so happy. Thank you.
Kim Luzak
Customer Service, Well I will be giving thanks for that! You guys are just toooo good. Regards
Mike H., Victoria Australia
Hi, I bought a pair of the Prada prescription glass and they are just perfect. These are best pair of glasses that I have ever had. I usually shop at Lenscrater but now I will only shop here. Thanks Lisa customer service.
Olga P, Miami
Hi, I got my glasses delivered today and just want to say that I'm delighted!!! Thanks you for the great service. Best,
C. Minty.New Zealand
I received my Dior glasses yesterday and am extremely happy with them. I was a little nervous ordering prescription glasses online especially not being able to try them on but I took a glance and am very happy I did. I had a couple of questions which were answered very promptly and I received my progressive prescription glasses within two weeks. Thank you, I will definitely order again.
Cindy Ohio
Good Job!I was able to find instantly, what I wanted at a very reasonnoble price. I will definately be back to this site for my shopping needs.
Peter Ciammaichella, Cary NC
I purchased 2 pair of sunglasses on 12/4/2008 and need to return one of the pair. I do love the pair I'm keeping and have shared your site with many friends. Good experience. Thanks.
Justin, NC USA
Nicely done, but I'm glad I knew what I was looking for! Checkout & shipping very easy. Great range - one of only a few places on the web where I could find the particular sunnies I wanted (RB2030 tortoiseshell). Very happy...
Jason V, LA
Excellent! Your extra $10 and free shipping gave me the excuse to use your site instead of Amazon.com.
Robert Wilson, Boston
I wanted to give a positive review of my experience with the website, quality of sunglasses, and pricing.
Roman, Washington DC
One of the best sites for eye accessories, Ive purchased 2x Gucci sunnies and 1x Prada eyeglasses. There great variety that makes it really difficult to choose when so many designer brands are offered. Received compliments and envious looks at work, anyone can look fashionable with prescription lenses & chic frames - no longer the old-fashioned mindset of the geek 4-eyes stereotype. Keep up the excellent customer service, quick feedback & anticipating new styles to add to my collection
Internet user
the clarity of the pictures and clearness are excellent because i will be buying ffrom you. Great selection !
Maxine Zoellner, Montana
Thanks! I received your package sooner than I thought -- within 2 days -- with the free shipping option. Low pricing, ultra-fast shipping, quick customer support responses. This is the first time I am buying from you. Talk about customer delight!!
Sandy J. TN
Just received the glasses today. I love them! Thanks so much!!!
Brock Martin Florida
Hi, Just thought id let you know I received my new glasses tuesday 5 August in plenty of time for my holiday. thank you so much for your quick responses, I love my new sunnies. Until next time... Cheers
Ashlee, Victoria Australia
Hello. Wonderful! Thank you So much for all of your help!
Trisha, Texas
Hello Irene, I love my new Tom Ford sunglasses :) Thanks for your help.
Peter, New York
I loved the price matching! Great Service!!!!!!!!
Wendy Perez, Utah
I was unsure about buying from a new site, but after looking at the testimonials, they appeared genuine. I liked the testimonials in that seller accountability has been highlighted by almost all customers. Some of them even complimented on fast shipping. That works for me.
Joe U, Georgia
My experience with framesemporium was great. I received just what I ordered at half the cost of local sunglasses store. Thanks again.
Randy, Maumelle AZ
I am happy with my purchase and plan to order again. I would recommend this site to anyone. Thank you
Mike L,, Lincoln NE
Communication was excellent. Seller provided regular updates on the status of the order during delivery. Item arrived in excellent condition. Highly recommended
Peter Hill, NM
Love the sunglasses!!! Service was great too!!
Marsha V, SC
I'm really glad I found your site. I am really impressed at everything from your extensive selection and prices, to the site functionality and your customer service. Plus, the Oakleys I ordered are absolutely perfect . At these prices, I may just have to buy a few different pair!
Craig M. Canton, GA
Hi Just wanted to let you know I have received my Tom Ford Whitney sunglasses. They are beautiful! Very happy customer. I was a little worried being on the other side of the world to you guys but everything was great. Thanks for answering all my emails. I will recommend to all my friends.
Lacie Australia
Its always scary to purchase items on the internet. You never know if you will get what is advertised or some cheap knock off. I never have to worry about that with framesemporium.com. This is my 2nd purchase from you. Your glasses are the real thing at a real low price great customer service and with very fast shipping. Ill never buy my sunglasses from any one else. Youre the best! Thanks soooooooo much!!!!
Kim Nelson, New Orleans
Thank you so much, I will definitely come back. You have such great prices and the customer service is really outstanding. Thank you for all your help.
Sandy P, Brooklyn NY
Thank you very much for price matching the sunglasses I ordered. I greatly appreciate it.
donna, Wichita
Hi, I would like to leave a testimonial. Just want to say thank you to provided a quick and reliable service. Within 5 days my Gucci frames had arrived in Australia, that's service!! They look great, arrived in good condition and were well packed. Definitely will be letting family and friends know . Thanks again, until next time! =) Regards
Marry Pearson, Australia
Good morning, I would like to let you know that I think your company is run very well, with a lot of personal and professional service. I will definitely continue to shop with you and will tell all of my friends.
Rima O, Colorado
Id just like to say thank you so much. i received my frames here in Australia a week after i ordered them (much quicker than expected)and they are perfect. no complaints. and 100% authentic, which was unbelievable. you have the best prices for D&G frames anywhere. paid less than half what i would have over here. Thanks again it was much appreciated.
Steve Rolson, Australia
Awesome, I just got it today 6/5/2009. You guys rock!! Thanks a lot!
Eteri, Georgia
YOU HAVE A REALLY GOOD LOOKING SITE, GREAT JOB IN CATEGORIZING AND PICTURES. THANKS.
Larry K, N Carolina
Hello. Just to let you know that I received the glasses today. Thet are PERFECT thank you. Such speedy delivery. I will only purchase from you in future.
Maria Cortez, Utah
Thanks for providing such competitive prices and excellent and prompt communication and service. My emails were returned and updates offered on the shipping of my item. The Dior sunglasses are HOT, better in real life and I am so pleased with the purchase. Almost half the price of the items in Dior here in California
Ria, California
I think the company had a lot of designs to choose from (especially the ones I wanted). The site was also easy to navigate. Prices were reasonable.
Rachel Schneider, Miami
Hi, this site is fantastic!!! I have now ordered to pairs of frames and have recommended this site to all my friends and family. Keep up the good work and great prices!!Thanks a bunch!
Ilona, NY
great...found what I was looking for in an instant! Very attractive and functional site. very easy and fast checkout
Ted M, New Mexico
This site is easy to use and I was impressed by the prices! I will use you again.
Rob W, Vermont
I like all of the security acknowledgments on this site I did like the online chat feature with the extra 10 dollars off - nice touch! On another note, you have fantastic products!
Vidya
Thank you for your help. I just received the credit. And thank you for the $20 coupon, well see if we can use it!
Jacob, Forest Hills
This is my first time at your website and I'm impressed! The site is easy to search and has a professional appearance.
Loren, University of Florida
I never thought that making an offer of only $150 for authentic Christian Dior sunglasses would ever be accepted. Well here I am holding my new frames in my hands and writing this review.. GREAT SERVICE Thanks so much!!
Cindy, Virginia
Thank you for your excellent service.
Peter M, California
Hi My pradas arrived yesterday and i love them!! Thank you so much, i will definitely be recommending your website to all my friends and shopping with you again myself. Regards
Cindy Roley, NY
Hi , I just wanted to say thank you so much for the excellent service and experience I received from ordering through your website. The price was the best, the shipping was quick and the product was amazing. Overall, you have totally exceeded my expectations. Thanks again
Mark Roth, Connecticut
I just received my order today. I must say, you guys did a job well done! It arrived here pretty quick considering it was coming from NY to CA! I love the sunglasses and will definitely come to you guys for all my future purchases! Just wanted to say thank you! You guys were great assistance too when the website was having issues and I was trying to order. Good customer service :)
Vince, CA
Great service, thank you for the quick delivery to Australia. I will be back to order more....
Jerry Ioannou
Thanks for your speedy reply. If i do find a pair thats to my liking i will come back to your website for sure. Thanks again.
Marry Karsky
Customer Service - I had a pair of sunglasses stolen from me recently and i was so upset to find that they were no where to be found on the internet. I guess you could say they were vintage Coach. I talked to a gentleman from customer service and he assured me that although your site no longer had them that he would try to find them for me. Well a few days passed and i didnt hear anything- I though it was the typical customer service that i had come to expect (none at all) to my surprise he left me a message that in deed he had found them and that i could place the order. He also reminded me of the $10 coupon on-line right now. Boy was I pleasantly surprised and shocked!!! Keep up the great work!
Lisa Kern
Good Morning, The glasses just arrived and I could not be happier. You folks were true to your word and your adverstised commitment to insure the satisfaction of your customers with no exceptions. You can count me as one very satisfied customer who will make sure and tell others about your site. Thank you so much! Best Regards,
Don, Seattle WA
Customer Service, Well I will be giving thanks for that! You guys are just toooo good. Regards
Mike H., Victoria Australia 11/13/2007
Hi, Just thought id let you know I received my new glasses tuesday 5 August in plenty of time for my holiday. thank you so much for your quick responses, I love my new sunnies. Until next time...
Cheers Ashlee, Victoria Australia
Hi, I got my glasses delivered today and just want to say that I'm delighted!!! Thanks you for the great service. Best,
C. Minty., New Zealand
I purchased 2 pair of sunglasses on 12/4/2008 and need to return one of the pair. I do love the pair I'm keeping and have shared your site with many friends. Good experience. Thanks.
Justin
Just received the glasses today. I love them! Thanks so much!!!
Sandy J.
Hello. Wonderful! Thank you So much for all of your help!
Trisha
Hello Irene, I love my new Tom Ford sunglasses and was wondering what the lens color is for the following Prada Sport style SPS56GS 4AC8C1. I saw the black version in the store and want them :) Thanks for your help.
Peter, New York
YOU HAVE A REALLY GOOD LOOKING SITE, GREAT JOB IN CATEGORIZING AND PICTURES. THANKS.
Karen, West Virginia
your site seems appealing and easy to navigate. your company seems to be legitimate and gives the buyer peace of mind listing your address and phone # plus email. of course i haven't tried to contact
to see how quicly you respond though and also haven't recieved my order so all that remains to be seen.
but didn't see any negative reviews about your site so it all seems to check out that you arent' scammers. your prices are competitve and the promo code though only $10 off is what made me go ahead
and order instead of holding off and checking other sites etc.
that and the free shipping. so because of those things Id say you guys are smart and will get you sales. keep the prices low, shipping free, and have promo codes and you will have ppl like me buying
sunglasses only from your company and spreading the word to others.
also a plus that you accept Disvover card as a lot of buyers including myself prefer it and some places dont take it.
keep up the good work and it reamins to be seen how fast I receive my order and in what condition etc. so i will do a follow up review then but so far things seem good, not too good to be true but
competitive on the price and your price matching policy is aplus also.
again keep up this kind of pricing, options and service and i think you will be a succesful company if you arent already.
once i receive my order ok i'm going to try the referral program to get $20 off.
Marsha J, Trenton, NJ
Great products, and they absolutely matched the 110% price guarantee. Great customer service - I am very pleased and would order again with no reservations. Thanks! - from Portland, OR
Guest, Online
This is my first time at your website and I'm impressed! The site is easy to search and has a professional appearance.
Guest, Online
Great! True to your word and customer satisfaction!
kentgreen11@yahoo.com, Online
I checked couple of sites you were the only one that has the top new styles in all brands and your site looks more professional. Easy to use, locate item and checkout.
john.loom@nyu.edu Online
I just placed my first order with you & obviously haven't received my sunglasses yet. However, assuming they are authentic, your prices are the best on the web. Good work!
morfaz@me.com, Online
great operator. the glasses i want. thanks
jenn2101@msn.com, Online
answered all my questions after only 1 or 2 clicks - especially like the FAQ's and contact info and free shipping info right on front page - I'll be ordering soon - best prices on the web also!
gayle.wala@gmail.com, Online
Great layout and easy searching. Love the selection as well.
Guest, Online
very You helped me save $50 on D&G sunglasses! Thank you so mcuh!
Guest, Online
fast checkout. instant order confirmation email. good job.
hefner@gmail.com, Online
Nice selection, could add more brands but over all very good.
morfaz@me.com, Online
great operator the glasses i want thanks
berta1012@gmail.com, Online
Great! True to your word and customer satisfaction!
berta1012@gmail.com, Online
I just searched for an item and the page came up. The price was the cheapest I had found on the internet and I though it was a good deal.
Guest, Online